back to Zaarly.com
What's your question?

Not finding an answer to your questions?

Email Us
  • Zaarly 101
  • Selling
  • Buying
General

Our Passion: Building Zaarly Storefronts

Can I use Zaarly on my smartphone?

What does the word 'Zaarly' mean?

Can I purchase from Zaarly Storefronts in my city?

Is Zaarly hiring?

How can I contact Zaarly?

Is Zaarly available outside of the United States?


Account Settings & Profiles

How do I change the email address I use for Zaarly?

How do I change my password when logged in?

How do I reset my forgotten password?

Is it free to sign-up for Zaarly?


Communication

Why is it important for communication to stay on Zaarly?


Notifications

How do I edit my Notifications?


Safety & Trust

Why is it necessary to keep communication and payment transactions on Zaarly?


Selling: General

Why should I apply for a Zaarly Storefront?


Creating a Storefront

How can I apply for a Zaarly Storefront?

What is the process for creating a Storefront?

How much money does a Zaarly Storefront cost?

How long will it take for my Storefront to be approved once I’ve submitted it?

What is the recommended criteria needed for a Zaarly Storefront application to be approved?

I am a small business owner. Am I eligible for a Storefront?


Managing your Storefront

How can I attract more customers to my Storefront? How should I promote my listings?

How do I turn off my listings or Storefront?


Managing Orders & Inquiries

How much time do I have to respond to an order or inquiry?

What is the difference between an order and an inquiry?

What is the process of accepting and completing an order?

How do I alter an order (including price)?


Selling: Payments

How long does it take to receive funds once I've charged a customer?

What are Zaarly's service fees for Storefront transactions?

How do I receive payments for Zaarly Storefront purchases?


Selling: Refunds & Cancellations

What happens if a customer backs out or cancels an order?

How do I cancel an order as a seller?

What is Zaarly's Cancellation Policy?


Buying: General

How do Zaarly Storefronts work?


Browsing & Purchasing an Item

How do I search for a listing?

What is the difference between placing an order and asking the seller a question?

Who are Zaarly sellers with Storefronts?

How can I contact a seller to ask a question about a listing or make a custom request?


Buying: Payments

How and when do I make a payment for my purchase?

Credit Card Charge Failures

How do you ensure security when storing my Credit Card on file?


Buying: Refunds & Cancellations

What is Zaarly's Cancellation Policy?



Customer service software powered by Desk.com.